7 Ways to Fix Snapchat Notifications When It's Not Working

Enable Snapchat notifications again on iOS or Android

Co-authored by Bryzz Tortello and Rain Kengly

Last Updated: August 5, 2024 Fact Checked

Is your phone not showing notifications from Snapchat? This can be due to the app's settings or your device's settings. It could also be due to a buggy app or unstable connection. Here's what to do when your Snapchat notifications are not working on your iPhone, iPad, or Android device with expert tips from Electronics Repair Specialist Bryzz Tortello.

How to Fix Snapchat Not Sending Notifications

If your Snapchat notifications aren't working, make sure the notifications feature is enabled within the app. Open Snapchat and tap your profile icon. Tap the cog icon, and then select Notifications. Tap Enable Notifications, and then toggle on all notifications you want to receive.

1

Enable your Snapchat notifications.

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Make sure notifications are enabled within the Snapchat app. This is a separate setting from your device's system settings. To check, do the following:
- Open Snapchat.
- Tap your profile in the top-left corner.
- Tap the cog icon in the top-right corner.
- Tap Notifications.
- Tap Enable Notifications.
- Toggle on all notifications you want to receive.

2

Enable system notifications.

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Make sure notifications are enabled with your device. If the Snapchat notifications are enabled, you may have them blocked with your device's settings. Tortello states, "If you want notifications on, make sure Allow Notifications is green (toggled on). Then, you can set how you want the alert to show."^{[1]
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Expert Source

Bryzz Tortello
Phone Repair Specialist

Expert Interview} Do the following:
- iPhone or iPad:
  - Open Settings.
  - Tap Notifications.
  - Tap Snapchat.
  - Toggle on Allow Notifications.
- Android:
  - Open Settings.
  - Tap Notifications.
  - Tap App settings.
  - Tap Snapchat.
  - Toggle on Notifications.

3

Clear your cache.

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Empty Snapchat's cache. The cache saves temporary files to your device to help it load more quickly; however, these files can get corrupted.^{[2]
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Research source} To clear the cache, do the following:
- Open Snapchat.
- Tap your profile picture.
- Tap the cog icon.
- Tap Clear Data.
- Tap Clear cache.
- Tap Clear.

4

Check your connection.

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If you don't have connection, you won't be able to reload Snapchat and receive its most recent notifications.

5

Disable Do Not Disturb.

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This setting is meant to silence all incoming notifications to prevent distractions. Make sure you have this mode turned off when you want to receive notifications.