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This article was reviewed by Stan Kats and by wikiHow staff writer, Darlene Antonelli, MA. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
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If your account is hacked or you're locked out, knowing your Account ID will aid Epic Games Customer Support in helping you faster. This wikiHow will show you how to find your Account ID so you can use it to prove you're the owner of the account when you contact Customer Support.
Steps
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Log into your Epic Games account. You can use a web browser and go to https://www.epicgames.com/account/personal?productName=epicgames&lang=en, or you can log in on your console.- Use your email address and Epic Games password to sign in. If you've forgotten your password, click Forgot Your Password? to have a password reset link emailed to you.[1]
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Navigate to the settings page. If you're using a web browser, the link above will take you to the settings page. If you're using a console or gaming platform, you'll most likely need to navigate through your Epic Games account menu to find Settings.- If you're having trouble finding settings, you need to open one of your Epic games (e.g., Fortnite) select a game mode, select Options in the lobby, and then select the gear icon to open your settings. Select the silhouette icon to find your account ID.
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Locate your Account ID. You'll see this near the top of the screen if you're using a gaming platform, and under the header "Account Info" if you're using a browser.- You'll need this identifier if you're ever locked out of your account or hacked and contact Epic Games customer support.[2]
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1. Log into your Epic Games account.
2. Navigate to the settings page.
3. Locate your Account ID.
