Q&A for How to Return an Order with Fashion Nova App on iPhone or iPad

You can buy one online and print it on a printer. You can buy one on Amazon by opening the Fashion Nova app, going to your profile, selecting "Orders," finding and selecting the order you want to return, tapping "Return Items," and following the instructions.

It may still be in the company you ordered your iPhone from or it probably got lost in the mail.

Contact their customer care online or chat with them about the issue. In the conversation mention the details about your order so they can resolve the issue.

You should email Fashion Nova stating that you received the wrong items and request the correct ones.

You should return the item using the carrier that originally delivered it. For instance, if your package arrived via FedEx, you should return it to FedEx, and they will ship it back to Fashion Nova.

Exchanging jeans for a different size is possible if you follow the return policy of the retailer. Typically, you need to initiate the exchange process through the app and return the original item in its original condition.

If your QR code is cut off, you can contact the retailer directly, check your online account, visit a physical store, or use alternative return methods.

If your order number isn’t working for a return on Fashion Nova, try these steps: Double-check the order number from your confirmation email to ensure it’s entered correctly. Log in to your Fashion Nova account to view your order history and verify the details. If the issue persists, contact Fashion Nova’s customer service with your email, order number, and any proof of purchase to resolve the issue. They should help you process the return manually if the system isn’t recognizing your order.

Visit their Returns Portal on the website. Enter your order number and email address to access your return details. Select the item(s) to return, choose a reason, and print the return shipping label to attach to your package. Drop off the package at the designated shipping carrier. Returns generally result in store credit, so review the return policy for eligibility and timelines.

Fashion Nova typically does not charge a return fee. Once you select the return option, you should receive a location to drop off the return and a printable QR code or label to give to the carrier facility.

No, a return is usually dropped off at a postal carrier provided by the vendor.