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This wikiHow teaches you how to create and print out a free return mailing label for an Amazon order. Amazon offers free returns for most items within 30 days of receipt. You can submit a return on the desktop website or in the mobile app, and print your free mailing label instantly.
Steps
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Open Amazon in your internet browser. Type https://www.amazon.com into the address bar, and press ↵ Enter or ⏎ Return on your keyboard.- You can also use Amazon's mobile app on your iPhone, iPad or Android.
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Click Orders on the top-right. You can find this button next to your "Cart" near the upper-right corner. It will open a list of all your recent orders.[1]- If you're using the mobile app, tap the "☰" icon on the top-left, and select Your Orders here.
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Click the Return or replace items button next to an order. You can find this button next to your order on the right-hand side.[2]- If you've already created your return label for this item, you can just click View return label & instructions here.
- For some items, you may just see a Return items button here.
- Amazon offers free returns for most items within 30 days of delivery.[3]
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Select a reason for returning each item. Click the drop-down menu below "Why are you returning this item?" and select the reason that best describes your issue.[4]- You may be required to enter a description of your problem in a "Comments" box here.
- If there are multiple items bundled in your order, you'll be able to select which ones you want to return here.
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Click the orange Continue button. This will confirm your return, and take you to the refund selection. -
Select a payment method for your refund. Depending on your original method of payment, you may be able to get a debit/credit refund or a refund to your Amazon account balance. -
Click Continue. This will confirm your refund method, and take you to the shipment selection. -
Select a shipment method for your return. Depending on your area, multiple methods of shipment may be available for your package. -
Click the orange Submit button. This will confirm your item return, and create your return mailing label.[5] -
Click the Print label & instructions button. This will open your return mailing label on a new page, with the instructions provided next to it. You can print your return label as usual here.[6]- If you're not sure how to take a print out, you can check out detailed printing instructions for desktop, iPhone/iPad, and Android.
Expert Q&A
Tips
References
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=201722950
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=201722950
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=201722950
- ↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF
About This Article
1. Open Amazon.
2. Click Orders on the top-right.
3. Click Return or replace items next to an order.
4. Select a reason for your return, and click Continue.
5. Select a refund method, and click Continue.
6. Select a shipment method.
7. Click Submit.
8. Click Print label & instructions.
9. Print the page as usual.
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