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Figure out why your monitor keeps black-screening randomly out of nowhere
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It can be frustrating when you are trying to work or play games and your monitor keeps going black at random. Luckily, you can do a few things to fix this issue. This wikiHow article teaches you how to troubleshoot a monitor that keeps going black.

Quick Steps

  1. Check your video cables and connectors for damage.
  2. Update and/or reinstall your graphics drivers.
  3. Factory reset your monitor.
  4. Make sure your screen saver settings are set to off.
  5. Disable your power saver settings.
  6. Ensure your resolution and refresh rate settings match your monitor.
  7. Reduce the graphics settings in resource-intense games and apps.
1

Check your cables and connectors.

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  1. Make sure they are firmly connected. Inspect for damage. Wiggle the cable to see if the monitor goes black. Try using a different video cable and see if it fixes the problem. Try connecting to a different monitor or a TV and see if that fixes the issue. Also, check the connection ports for the video cables and make sure they are clean, free of debris, and not damaged.
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2

Update your graphics drivers.

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  1. The graphics driver is the software that interfaces with your graphics card and tells it how to function. If your graphics card driver isn't updated, it could cause issues, like your monitor randomly going black. Use the following steps to update your graphics card driver:[1]
    • Right-click the Windows Start menu.
    • Click Device Manager.
    • Expand Display adapters.
    • Right-click your graphics card driver.
    • Click Update Driver.
3

Reinstall your graphics driver.

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  1. If updating your graphics driver doesn't work, you may have a corrupt or incorrect graphics driver. You can download the correct graphics driver from the manufacturer's website of your graphics card. Use the following steps to uninstall and reinstall your graphics card:
    • Download the correct graphics card for AMD, NVidia, or Intel.
    • Right-click the Windows Start menu.
    • Click Device Manager.
    • Expand Display adapters.
    • Right-click your graphics card driver.
    • Reinstall the graphics driver using the installer.
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6

Check your power management settings.

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  1. Your power management settings could be causing your monitor to shut off.[3] Use the following steps to check your power saver settings:
    • Click the Windows Start menu.
    • Type "power saver."
    • Click Choose a power plan.
    • Click Choose when to turn off the display on the left.
    • Select "Never" next to turn off the display (If you have a laptop, you can select a different option from when your computer is plugged in and when it is on battery.)
7

Change your resolution and refresh rate.

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  1. If your resolution and refresh rate are different than your computer monitor, your monitor will need to flicker or go black to change modes. Use the following steps to change your screen resolution and refresh rate:[4]
    • Right-click your desktop.
    • Click Display Settings.
    • Use the drop-down menu next to "Display Resolution" to set the resolution to match your monitor's resolution.
    • Click Advanced Display.
    • Set the refresh rate to match your monitor.
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11

Uninstall conflicting apps.

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  1. If you noticed the problem started happening after you installed a particular app, use the following steps to uninstall that app:
    • Click the Windows Start menu.
    • Click the Settings icon.
    • Click Apps.
    • Click Installed apps.
    • Select the problematic app.
    • Click Uninstall at the top (Windows 10) or click the three dots in the upper-right corner and click Uninstall. (Windows 11).
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13

Scan for corrupt files.

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  1. If your computer's operating system has broken or corrupt files, it could be causing problems with your graphics driver. Use the following steps to scan for corrupt files and fix them:[7]
    • Click the Windows Start menu.
    • Type "CMD."
    • Right-click the Command Prompt and click Run as Administrator.
    • Type sfc /scannow and press Enter.
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About This Article

Luigi Oppido
Reviewed by:
Computer & Tech Specialist
This article was reviewed by Luigi Oppido and by wikiHow staff writer, Travis Boylls. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 55,490 times.
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Co-authors: 4
Updated: June 23, 2025
Views: 55,490
Categories: Computer Monitors
Thanks to all authors for creating a page that has been read 55,490 times.

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