Your Complete Guide to Fixing the "Unable to Refresh" Error on Grindr

Try these troubleshooting tips when your Grindr grid won't refresh

Written by Hannah Dillon

Last Updated: June 5, 2025 Fact Checked

Are you getting an "Unable to refresh" or "Unable to refresh. Please try again later." error on Grindr? These error messages can be frustrating, especially because there could be a few reasons why you're getting them. In this article we'll go over 7 methods you can try to fix this error so you can get back to using Grindr.

Quick Tips to Fix Grindr Refresh Errors

Try restarting your phone, especially if you haven't in a while. If that doesn't work, make sure you're still connected to the internet, and turn off a VPN if you're using one. Android users can try force stopping the app and clearing the app cache. Otherwise, try reinstalling Grindr if nothing else is working.

1

Restart Your Phone

Download Article

Try restarting your phone to refresh your caches and data. Corrupted caches and old data can cause apps to not work right on your phone, and a quick restart can fix the issue. Even if you're not sure that a restart will fix the issue, it's a good first step to try.
- On iPhones without a home button, press and hold either volume button and the side button until the power-off slider appears. On iPhones with a home button, press just the side button until the power-off slider appears. Slide the slider, then wait 30 seconds before turning your device back on by pressing the side button for about three seconds.^{[1]
  X
  Research source}
- While each Android phone may vary depending on model, most can be restarted by holding the power button and selecting Restart.

2

Check Your Internet Connection

Download Article

Make sure you're connected to the Internet. Grindr requires an internet connection to work, so if you've been disconnected or your signal isn't very strong, you may have trouble using the app.
- If you aren't connected to the internet, go to your network settings on your phone and find an available Wi-Fi connection.
- If you aren't connected to Wi-Fi but are connected to cellular data and are still having trouble with Grindr not refreshing, try connecting to Wi-Fi.

3

Force Stop Grindr (Android Only)

Download Article

Force stop Grindr, then reopen it. Force stopping an app can fix a lot of issues when the app isn't responding properly. This method can only be completed on Android phones.
- Open your Settings app.
- Go to Apps, Apps and notifications, or Application Manager. The wording may vary depending on what model of Android phone you have.
- Scroll until you find Grindr, then tap on it to select it.
- Tap the Force Stop button.
- Exit your Settings app and open Grindr again to see if the error is fixed.^{[2]
  X
  Research source}

4

Clear Grindr Cache (Android Only)

Download Article

Try manually emptying Grindr's cache. As we went over above, sometimes cache data can become corrupt and stop working. While restarting your phone can clear out some caches, sometimes you need to manually clear an app's cache to get it to cooperate.This method can only be done on Android devices.^{[3]
X
Research source}
- Open your Settings app.
- Go to Apps, Apps and notifications, or Application Manager. The wording may vary depending on what model of Android phone you have.
- Scroll until you find Grindr, then tap on it to select it.
- Tap Storage > Clear cache.
- Exit your Settings app and open Grindr again to see if the error is fixed.

5

Turn Off VPN

Download Article

Grindr doesn't always work the best with a VPN, so if you're getting the "unable to refresh" error, your VPN may be the culprit. Navigate either to your phone's network settings to disable the VPN or go to the VPN app itself to turn the VPN off (the method may vary depending on what type of VPN you're using).

6

Reinstall Grindr

Download Article

Reinstall Grindr to completely refresh the app. If nothing else is working, you may need to uninstall Grindr completely.^{[4]
X
Research source} Note that this will erase your chats, so if you want to save them you'll need to back them up by going to the Chat section of your Grindr settings.^{[5]
X
Research source}
- On iPhone, go to the home screen. Long press on the Grindr app until the contextual menu appears. Select Remove app and then Delete app to remove Grindr from your phone.
- On Android, navigate to Settings. Click on Apps and then See all apps. Find Grindr and tap on it. Then select Uninstall and confirm by hitting OK.
- After uninstalling, go to your phone's app store to reinstall Grindr.

7

Check For a Grindr Server Issue

Download Article

Check to see if Grindr is down. If reinstalling the app isn't fixing the issue, there's a good chance that the issue is with Grindr (and its servers) itself. Unfortunately there's not much you can do if this is the case, and you'll have to wait for Grindr to fix the issue before you can keep using the app.
- Use a site like DownDetector to see if Grindr is experiencing an outage. You can also check the Grindr subreddit, as other users will usually post when they're experiencing an issue.