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Easy ways to troubleshoot and turn off emergency SOS mode on an iPhone
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If you see "SOS" or "SOS only" on the top-left corner of your iPhone, your device isn't currently connected to a network but can still make emergency calls. You may also see "No Service" or "Searching". Here's how to fix SOS mode on an iPhone.

Getting an iPhone Out of SOS Mode

  1. Restart your iPhone fully.
  2. Disable and enable cellular data in your settings.
  3. Check the coverage map for your carrier.
  4. Enable data roaming when traveling internationally.
  5. Update your carrier settings.
  6. Reset your iPhone's network settings.
Section 1 of 2:

Fixing SOS on an iPhone

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  1. A quick restart can fix common issues. Do the following:
    • On iPhones without a Home button, press and hold the Power and Volume Up buttons until the Power slider appears.
      • On iPhones with a Home button, press and hold the side button until the slider appears.
    • Slide the slider with your finger and wait for your iPhone to turn off.
    • Wait 30 seconds, and then turn it back on.
  2. If your cellular line is enabled, you can try turning it off and on again. Do the following:
    • Open Settings.
    • Tap Cellular.
    • Toggle off Cellular Data.
    • Toggle on Cellular Data.
    • If you don't see your network on this page, make sure you inserted the SIM card correctly or have an active eSIM.
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  3. If your iPhone has Dual SIM, make sure the cellular line is active. Do the following:
    • Go to Settings.
    • Tap Cellular.
    • Tap your cellular line.
    • Toggle on your cellular line.
    • If you don't see your line, you'll need to contact your carrier to set up your SIM.
  4. You can check your carrier's network coverage on their official websites. Here are some major carriers:
  5. In most cases, you'll need an international plan to keep your cellular data when you travel. You may see SOS on your iPhone if you don't have an active plan. Alternatively, data roaming lets you use cellular data outside of your normal coverage if you don't have an international plan. Keep in mind that you may be charged extra for using this feature. To enable it, do the following:
    • Go to Settings.
    • Tap Cellular.
    • Tap Cellular Data Options.
    • Toggle on Data Roaming.
  6. Generally, you'll be notified if there's an update available, but you can manually check to make sure you're up-to-date. Do the following:
    • Make sure you're connected to Wi-Fi.
    • Go to Settings.
    • Tap General.
    • Tap About.
    • Follow the on-screen instructions to update.
      • If you don't see instructions, your carrier settings are up-to-date.[1]
  7. This will also erase any saved Wi-Fi networks and passwords, cellular settings, and VPN/APN settings, so you'll need to enter those again later.[2] Do the following:
    • Go to Settings.
    • Tap General.
    • Tap Transfer or Reset [Device].
    • Tap Reset.
    • Tap Reset Network Settings.
  8. Make sure your iPhone is updated. Software updates include the latest bug fixes, so be sure your device is up-to-date. Do the following:
    • Go to Settings.
    • Tap General.
    • Tap Software Update.
    • Tap Download and Install.
  9. If you have a 3G network, you may see No Service in your iPhone's status bar. To enable LTE, do the following:
    • Update your iPhone.
    • Go to Settings.
    • Tap Cellular.
    • Tap Cellular Data Options.
    • Toggle on Enable LTE.
  10. You can verify that there are no outstanding charges on your account and that your account is still active. You can also check if there are any current outages in your area.
    • If you're using AT&T's 3G network, you may see No Service on your device since this service is being phased out of the Network. In this case, you'll need to contact AT&T for other options.
  11. iPhones come with one year of hardware repair coverage. If this is an issue with the device itself, you may be able to get it repaired or get a full replacement by [[Contact-Apple|contacting Apple].
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Section 2 of 2:

What does SOS mean on iPhone?

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  1. When this mode is activated, you're most likely in an area that blocks your cellular service or you're out of range. Luckily, you can still make emergency calls. This feature is available in the United States, Canada, and Australia.[3]
    • "SOS" could also indicate problems with your carrier, software bugs, and SIM card errors.

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About This Article

Luigi Oppido
Reviewed by:
Computer & Tech Specialist
This article was reviewed by Luigi Oppido and by wikiHow staff writer, Rain Kengly. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 7,605 times.
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Co-authors: 3
Updated: April 17, 2024
Views: 7,605
Categories: IPhone
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