How to Create and Use a BIOS Recovery USB Drive for an HP Notebook

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Last Updated: August 31, 2024

If your HP notebook encounters BIOS issues, creating and using a recovery USB drive can help restore it to working condition. Follow these steps carefully using a secondary computer with internet access

Part 1

Part 1 of 3:

Creating a recovery USB Drive

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1
Gather the necessary information.
- Locate the product number of the affected HP notebook. It is usually on a label at the bottom of the device or on the original packaging.
2
Prepare the USB flash drive. Insert a blank USB flash drive into a USB port on the secondary computer.
- Ensure that it's not a USB Type-C flash drive on Intel platforms, as they are not suitable for crisis recovery.
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3
Download BIOS recovery Files.
- Access the HP Support Website: Go to the HP Customer Support- Software and Driver Downloads page. [1]
- Navigate to your product: Find and select the product page for your specific HP notebook.
4
Download BIOS Update. Choose the "BIOS" category and review the available versions. Verify that you're downloading the correct BIOS update for your notebook model to avoid compatibility issues.
- Ensure the BIOS update details match your computer specifications.
5
Install BIOS Update. Click "Download" and then "Run" to start the installation.
- Click "Yes" on the User Account Control screen.
- On the InstallShield Wizard window, click "Next".
- Select "I accept the terms in the license agreement" and then click "Next".

Part 2

Part 2 of 3:

Launching HP BIOS Recovery

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2
Initiate Recovery Drive Creation.
- Select "Create Recovery USB flash drive" and follow the prompts.
- Choose your USB flash drive as the destination for the recovery files, and click "Next".
- Wait for the BIOS files to copy onto the USB drive.
3
Complete the process. Once the recovery flash drive is created successfully, click "Finish".
- If needed, click "Cancel" to close the update utility.
Safely eject the USB flash drive from the computer.

Part 3

Part 3 of 3:

Installing the BIOS Recovery File

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Ensure the AC adapter is connected during the recovery process.
Insert the USB flash drive containing the BIOS recovery file into an available USB port on the notebook.
4
Activate recovery mode. Press and hold the Windows + B keys together, then simultaneously press and hold the power button.
- On some models, you might need to use Windows + V keys instead.
You might hear a series of beeps.
If prompted with a message about improper shutdown or boot problems, follow the on-screen instructions to resolve the error.
7
Continue following the prompts. The HP BIOS Update screen should appear automatically, guiding you through the recovery process.
- Follow any on-screen prompts to complete the startup and BIOS recovery.
- If you encounter issues or the HP BIOS Update screen does not appear, your computer might not support this function or there is a hard drive issue. Contact HP Customer Support for assistance.