Simple Steps to Cancel a Nutrisystem Subscription

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An easy-to-follow guide to canceling Nutrisystem and avoiding further charges

Written by Darlene Antonelli, MA

Last Updated: September 27, 2023

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Canceling by Phone

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Avoiding Hidden Fees

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FAQ

Are you ready to cancel your Nutrisystem plan? While the diet meal delivery service can help you lose weight, you might find it too expensive or that it doesn't offer your favorite foods. While there's no way to cancel Nutrisystem online, you end your plan easily by phone. This wikiHow article will teach you how to cancel your Nutrisystem subscription before you receive more deliveries.

Things You Should Know

Cancel by phone by calling "1-800-585-5483", select 1, then 4, then enter your membership number.
Avoid hidden fees by canceling your subscription within 14 days of starting and before 6:00 PM ET the day before your next order is processed.
If you refuse a delivery, you'll be charged $19.99 for a shipment return charge.

Section 1 of 3:

Canceling by Phone

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1
Dial 1-800-585-5483. Make sure to call Nutrisystem before 6:00 PM ET the day before your order's processing date. If you call any later than this, you will be charged for the order and you'll still receive it as usual.
- Have your Nutrisystem membership number handy before calling. You can find it on the billing papers that come with your delivered meals, the packaging slip in your deliveries, and in your account information online.
2
Press 1 and then 4 on the menu. When prompted, enter your membership number. Follow the prompts to cancel Nutrisystem.^{[1]
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- If the automated system isn't helpful, call the number again, and select options 1 and then 6 to reach customer support.

Section 2 of 3:

Avoiding Hidden Fees

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1
Cancel within 14 days of signing up, if possible. Since Nutrisystem has a 14-day money-back guarantee, you won't be charged a fee if you cancel within 14 days of subscribing to the meal delivery service.^{[2]
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- When you first sign up, you get a big discount ($125) on your first delivery. However, you will have to pay it back if you cancel after 14 days. Canceling early ensures you won't be on the hook for that charge.
2
Cancel before 6:00 PM ET the day before your order is processed. You can see when your order is scheduled to be processed at https://www.nutrisystem.com/account.
- If the order is delivered and you refuse it or send it back, you'll have to pay a $19.99 return shipping charge.

Section 3 of 3:

FAQ

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No. You must call 1-800-585-5483 if you want to cancel your subscription.
If you don't want to call, you can chat with Nutrisystem by visiting https://www.nutrisystem.com/about/contact and clicking Chat.^{[3]
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Research source} You can also email them at customerservice@nutrisystem.com.
Yes, you can cancel at any time, but if you cancel after one month, you'll be charged a cancellation fee of $125.
If you call before 6:00 PM ET the day before your order is processed and you've had the subscription for less than 14 days, you won't be charged a penalty.