This article was reviewed by Stan Kats and by wikiHow staff writer, Aly Rusciano. Stan Kats is the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology & cybersecurity solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan has over 7 years of cybersecurity experience, holding senior positions in information security at General Motors, AIG, and Aramark over his career. Stan received a BA in International Relations from The University of Southern California.
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WhatsApp is a convenient app that lets you make calls and send messages from anywhere, but it can also be a dangerous place for scams. Because of its accessibility, scammers have become hyper-aware of WhatsApp, making it a hub for suspicious behavior. In this article, we’ll fill you in on all the scammers’ tricks to keep you from becoming a scam victim. Plus, we’ll even tell you what to do if you find yourself in a scam and how to protect yourself from one.
Signs of a WhatsApp Scam
- The message is full of typos and grammatical errors.
- You're asked to tap on a link, share personal information, or give money.
- The unknown number claims to be a loved one or friend.
Steps
Popular WhatsApp Scams
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WhatsApp Gold Hoax With this scam, you’ll receive a message saying you’re eligible for an exclusive version of WhatsApp called “WhatsApp Gold.” You’ll be asked to click a link to download or upgrade the app.[1]
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Loved One Impersonation This scam is extremely common on WhatsApp and other communication apps. The scammer will pretend to be a loved one in need, asking for money or help. For example, the message might read, “Hi mum, it’s me. I got a new number. You can delete the old one.”
- Check in with your loved one using another form of communication to double-check if you’re being scammed.
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Fake Gift Card or Survey For this scam, scammers send a link claiming that you’ve won a free gift card or prize. More often than not, you’ll have no affiliation with the company you won something from.[2]
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Job Offer Scams With this scam, scammers entice you with a too-good-to-be-true job offer, claiming to be a company recruiter. They’ll promise high salaries for little work, and all they ask is for your personal information in return or for you to tap a link to learn more.[3]
- For example, the scammer might say, “Hi, I’m Abby from iPlace Recruitment. Would you be interested in a flexible role?”
- In some instances, these scams “offer” jobs that involve liking YouTube videos for money. Liking these videos could put your personal information and device at risk.
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Verification Code Frauds For these scams, scammers ask for a verification code that’s been sent to your phone. They might convince you they’re a family or friend who accidentally used your phone number. If you give them the code, they can get access to your WhatsApp account.[4]
- The message will likely look like this: “Hello, sorry I sent you a 6-digit code by SMS by mistake. Can you transfer to me, please? It’s urgent.”
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Wrong Number Scam This scam plays at your kindness. Scammers start a text conversation asking if they have the right number, saying they have a mutual friend or business partnership. They’ll then continue the conversation to gain familiarity in an attempt to gain your personal information.[5]
- The initial text can be as simple as, “Hi! I had a fun time last night!” with a follow-up message like, “Oh, I’m sorry! I entered the wrong number.”
- Look up unknown numbers before engaging in conversation.
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WhatsApp Crypto Scam With this scam, scammers send a message claiming to be from a cryptocurrency company. They’ll offer high returns on an investment or promise to help you get started.[6]
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Lottery and Giveaway Frauds These scams say you’ve won a grand prize or the lottery. The scammer will send a message prompting you to click a link to “claim” your prize.[7]
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Romance Scams These scams typically start on dating apps (such as Tinder) and move to WhatsApp once a match is made. These scammers will lovebomb or flatter you with compliments until they gain your trust. Then, they’ll fabricate emergency situations where they need you to send them money to help.[8]
- Most of these scammers have fake dating profiles, so be diligent about spotting fakes before swiping right.
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Charity Scams With these types of scams, scammers will pretend they are part of an organization or charity. They’ll ask for your donation to a specific cause and then provide a link for you to donate. This link will direct funds to their personal account, not a legitimate charity’s.[9]
- These are especially popular during the holiday season or right after a natural disaster or emergency.
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WhatsApp Tech Support Impersonation Scammers will pose as WhatsApp representatives with this scam. They reach out to users stating that they have issues with their accounts. They’ll ask for personal information in an attempt to “fix” the account. Meanwhile, they’re stealing your information.
- Contact WhatsApp Support directly with any concerns about your account.
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Fake Banking Alerts Scammers will pretend to be an automated message from your bank saying someone is trying to access your account or there’s been fraudulent activity on your account. They’ll request personal information to solve the issue or ask you to click a link for more information.[10]
- Check with your bank personally by contacting them directly to determine if anything’s wrong with your account.
- More often than not, the “bank” contacting you isn’t even your bank provider and is from a bank you have no affiliation with.
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Call Forwarding Trick With this scam, scammers try to convince you to call a specific number. By doing so, you’re giving the scammer access to your WhatsApp account. This scam can be done over the phone or via messenger.
Expert Q&A
Video
Tips
Warnings
- Scams typically come from a user who isn’t in your contacts; however, if you get a strange message from a friend that seems out of character, use your best discretion.Thanks
- Clicking a link in a scam message will bring you to a fake website that may steal your personal information or install malware on your device.[20]Thanks
References
- ↑ https://www.infosecurity-magazine.com/news/dont-fall-for-the-whatsapp-gold/
- ↑ https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams
- ↑ https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams
- ↑ https://news.trendmicro.com/2021/04/07/scam-alert-whatsapp-verification-code-scam/
- ↑ https://news.trendmicro.com/2023/11/06/wrong-number-scam/
- ↑ https://www.expressvpn.com/blog/latest-whatsapp-scams/#crypto
- ↑ https://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/
- ↑ https://www.nidirect.gov.uk/articles/online-scams
- ↑ https://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/
- ↑ https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams
- ↑ https://faq.whatsapp.com/2286952358121083?helpref=faq_content
- ↑ https://faq.whatsapp.com/573786218075805
- ↑ https://faq.whatsapp.com/573786218075805
- ↑ https://faq.whatsapp.com/573786218075805
- ↑ https://faq.whatsapp.com/1142481766359885/?helpref=faq_content&cms_platform=web
- ↑ https://faq.whatsapp.com/573786218075805
- ↑ https://faq.whatsapp.com/3307102709559968/?helpref=faq_content&cms_platform=web
- ↑ https://faq.whatsapp.com/1920866721452534?helpref=faq_content
- ↑ https://www.usa.gov/identity-theft
- ↑ https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams/spoofing-and-phishing