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This wikiHow will teach you how to reset your Amazon Echo Show if it is unresponsive. If you're still having trouble with your Echo Show after restarting it, you can easily return it to its original factory settings. These steps will also work for the Echo Spot.

  1. If your Echo Show is misbehaving or being unresponsive, you can restart it by powering it off and then back on. If you're still having issues after restarting the Echo Show, continue with this method.
  2. The mute button is all the way to the left side of the buttons and has a circle with a line through it. The volume down button is next to the mute button and has a horizontal line (-) on it.
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  3. You can lift your fingers once you see the Amazon logo appear. Your Echo Show (or Echo Spot) will continue to restart.
  4. Once you're logged back in, your Echo Show will be back to its original factory settings.[1]
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About This Article

Darlene Antonelli, MA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene has been writing and editing tech content at wikiHow since 2019. She previously worked for AppleCare, served as a writing tutor, volunteered in IT at an animal rescue, and taught as an adjunct professor for EN101 and EN102. Darlene has completed Coursera courses on technology, writing, and language. She holds both a BA (2011) and an MA (2012) from Rowan University in Writing, with a focus on workplace communication. With her extensive experience, academic background, and ongoing learning, Darlene has become the go-to grammar expert for her friends and family, as well as a skilled wordsmith for anyone in need. This article has been viewed 28,416 times.
28 votes - 49%
Co-authors: 5
Updated: April 3, 2020
Views: 28,416
Categories: Amazon
Article SummaryX

1. Turn the Echo off and then back on.
2. If that didn't help, press and hold the mute and volume down buttons.
3. Release the buttons when you see the Amazon logo.
4. Follow the on-screen instructions to reset.

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Thanks to all authors for creating a page that has been read 28,416 times.

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