Expert Q&A for How to Protect Your Computer from Ransomware

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  • Question
    How do I avoid ransomware?
    Mitch Harris
    Mitch Harris
    IT Expert
    Mitch Harris is an IT Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Mitch Harris
    IT Expert
    Expert Answer
    Keep your operating system and software up-to-date. Also, pay close attention to anything you install, as well as any prompts that pop up on your screen.
  • Question
    How do I avoid ransomware on the web?
    Mitch Harris
    Mitch Harris
    IT Expert
    Mitch Harris is an IT Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Mitch Harris
    IT Expert
    Expert Answer
    Don't respond to alerts requesting a phone number or asking to install software. Most of these are bogus.
  • Question
    Are ads in my security software harmful?
    Mitch Harris
    Mitch Harris
    IT Expert
    Mitch Harris is an IT Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Mitch Harris
    IT Expert
    Expert Answer
    Probably not. If you're relying on free security software, the company is probably making money through other means, like advertising. Don't try hide from these ads—the better they know what you like, the more accurate (and less annoying) your ads will be. Learning how to deal with legitimate ads and how to avoid illegitimate ads is an excellent way to avoid malware.
  • Question
    Is there any free antivirus software for Windows 10?
    Mitch Harris
    Mitch Harris
    IT Expert
    Mitch Harris is an IT Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.
    Mitch Harris
    IT Expert
    Expert Answer
    Windows 10 actually includes excellent anti-virus software like Windows Defender and Microsoft Security. However, third party software often disables these programs.
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