Q&A for How to Check Your Visa Gift Card Balance

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  • Question
    Where do I reload my Visa gift card?
    Carly Gallagher
    Carly Gallagher
    Community Answer
    You can't reload it. It should say "not refillable" somewhere on the card.
  • Question
    What does it mean when the available balance is 0?
    Community Answer
    Community Answer
    This means that there is no money left on the card. If you do not recall spending the money, then the card may have expired.
  • Question
    Can I return an item I purchased with a gift card?
    Mystery899
    Mystery899
    Community Answer
    Yes, of course. Your right to return an item is exactly the same regardless of whether you bought it with a gift card, a payment card, or a combination of the two. Do keep hold of your gift card until you are sure that you are happy with your order.
  • Question
    How can I find out the amount my card was issued for?
    Megan Mulcahy
    Megan Mulcahy
    Community Answer
    There is probably a number on the back of a Visa gift card that you can call to check the card balance.
  • Question
    How do I check the balance on my Visa and MasterCard?
    zella
    zella
    Community Answer
    You can visit mastercard.com and find the balance tab, or call the number on the back of your card.
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