How to Locate the Service Tag of Your Dell PC, Tablet, or Accessory

If you need tech support for your Dell computer, monitor, printer, or other device, you'll want to know your service tag number. The service tag is a unique 7-digit alphanumeric code used to identify your product, get support, check your warranty, download drivers, and find compatible accessories. The easiest way to find your service tag is to look at the black-and-white sticker on your device. If the sticker is missing or worn down, you can also find the service tag in the SupportAssist app, in the BIOS, and by running a simple command. This wikiHow article will teach you all of the ways you can locate your Dell service tag for any product.

Find Your Dell Service Tag

Laptops: On the bottom panel
Desktops: On the top, side, or rear panel
Printers: In the toner compartment on a laser printer, or under the scanner lid (or back panel) on inkjet
Monitors: On the rear panel
Tablets: On the bottom edge or back panel
Projectors: On the bottom of the unit

Section 1 of 8:

Finding the Dell Service Tag Sticker

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On a laptop You'll usually find your service tag on the bottom panel of your Dell notebook computer.^{[1]
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- Some laptops, including XPS and Precision models, have a flap over the sticker. If you don't see a sticker on the bottom of your laptop, lift the flap to expose it.
On a Dell desktop computer, you'll usually find the black or white sticker containing the service tag on the top, side, or back panel of the tower. On an all-in-one PC, the sticker is typically on the back of the monitor near the bottom.^{[2]
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On a printer The location of your service tag depends on the type of printer:
- On a laser printer, you'll find the service tag inside the toner compartment or bay.
- On an inkjet all-in-one printer, lift the scanner lid to find the service tag sticker.^{[3]
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- Depending on the printer, you may also see the service tag sticker on the back panel.
If you have a Dell monitor sold in 2016 or later, you'll find your service tag on the back panel of the monitor. If your monitor is older, it does not have a service tag—instead, you can identify your monitor model by signing in to www.dell.com/support.^{[4]
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On most tablets, you'll find your service tag on a narrow black sticker on the bottom edge of your tablet. On other tablets, you'll see the sticker on the back side of the tablet toward the bottom-right edge.^{[5]
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On a projector or docking station The service tag sticker is on the bottom of the projector or docking station. You will need to lift the device up to see it.^{[6]
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- If you don't see a sticker, check the storage bag that came with the device. Just look for the words "Service Tag" or "Serial Number" to find the 7-digit Service Tag code.

Section 2 of 8:

Using SupportAssist

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Open SupportAssist on your Dell computer or tablet. The SupportAssist app comes preinstalled on Dell desktop and laptop computers, as well as Windows-based tablets. Once you open SupportAsssist, click Start, and you'll find your service tag at the top-right corner of the app.^{[7]
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- To open SupportAssist, click or tap the Search icon in the taskbar, type support, and then click or tap SupportAssist.
- If you don't have SupportAssist, you can download it from ^{[8]
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- If you have an Android tablet, jump down to Using Android Settings.

Section 3 of 8:

Using the Windows Command Prompt

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This activates the Windows Search bar next to the Start menu.
A list of results will appear.
This opens the Windows Command Prompt.^{[9]
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Once you do, press ↵ Enter. The Service Tag is the 7-digit alphanumeric code below "SerialNumber."^{[10]
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Section 4 of 8:

Using a Linux Terminal

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This opens a terminal window on your Linux system.^{[11]
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Once you do, press ↵ Enter. You will be prompted for your account password.^{[12]
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Once your password is accepted, you'll find the 7-digit alphanumeric Service Tag below "SerialNumber."

Section 5 of 8:

Using the BIOS or UEFI

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If you can't boot your computer into Windows or Linux and don't see the service tag sticker, you can get your Dell service tag in the BIOS or UEFI. Begin by powering the computer off.
You'll need to be quick with this move—make sure you press this key as soon as you see the Dell logo. Press it several times quickly, and don't stop until you see the BIOS or UEFI screen.^{[13]
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The BIOS (or UEFI) will be different on each system, but you'll find the service tag is in a section with one of these two names.^{[14]
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Section 6 of 8:

Using Android Settings

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Use this method if your Dell tablet came with Android instead of Windows. To find your Settings, open your list of apps, then tap Settings.
You may have to scroll down a little to find it.
It's the 7-digit code containing both letters and numbers.

Section 7 of 8:

Dell Service Tag Lookup

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If you want to look up information about a Dell product, such as warranty status, specs, service requests, and driver updates, use Dell's Service Tag Lookup tool. Just enter your service tag into the "Identify your product or search support" field, then click Search.

Section 8 of 8:

FAQ

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What can you do with a Dell service tag? You can use your service tag to look up product specs, documentation, and warranty information for your Dell device. If you call or chat with Dell support, you may also be asked to provide your service tag so the representative can properly identify your computer.
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How do I check my warranty status with a Dell service tag? Go to the Dell Support homepage, enter your service tag under "Identify your product or search support," then click Search. Once your product is found, click View Warranty Details to learn more about your warranty.^{[15]
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Why is my Dell service tag not found? If you are unable to find a service tag, there could be a few different reasons:^{[16]
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- Your Dell device is too new, and the service tag isn't yet in the database.
  - Fix: Wait 2 days and try again. If it still isn't found, call Dell tech support.
- Your Dell device is too old to have a service tag.
  - Fix: Find your Dell model by browsing the product list.
- You are mistyping the service tag or entering the wrong number.
  - Fix: Make sure you are only entering the alphanumeric service tag code. Don't enter any extra letters, like "ST", "S/N", or "Service Tag."
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How do you use a Dell service tag to check specs? Go to the Dell Support website, enter your service tag into the "Identify your product or search support" field, and click Search. From there, click the Overview tab in the left panel, then click View product specs under "Quick Links".

Community Q&A

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How do I find the asset tag on my Dell laptop?

Puyoflopfever

Community Answer

The asset tag is usually found on the back of your laptop. For older models, it might be hidden under the removable battery. If you can't find it there, you can check the UEFI settings under system information.

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Knowing your service tag is important when purchasing upgrades or replacement parts, including batteries.

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Dell keyboards, mice, and other accessories don't have service tags.

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