How to Quickly Delete a Walmart Account

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A simple step-by-step walkthrough to close your Walmart account

Co-authored by Janice Tieperman Reviewed by Stan Kats

Last Updated: March 31, 2025 Fact Checked

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In the App

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Over the Phone

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Canceling a Walmart Plus Account

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Video

Walmart allows you to delete your Walmart account both in the app and over the phone—neither of which take a long time to do. We’ll walk you through both options (along with how to cancel a Walmart+ membership, if you so desire), so you can pull the plug on your Walmart account as soon as possible. Because you'll need the Android or iPhone app to delete your account, you won't be able to use a computer.

Quick Steps

Open the Walmart mobile app.
Tap on the Account icon in the bottom-right corner.
Scroll down and hit Delete Account.
Follow the app’s directions to complete the deletion process.

Section 1 of 3:

In the App

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Make sure that you’re signed in to the account you’d like to close down.
You can find it in the bottom-right corner of the main screen within the app.

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It should be the very last option at the bottom of the screen.
The app will ask you sign in again, and may provide a few more on-screen instructions. Follow these, and your Walmart account should be deleted.

Section 2 of 3:

Over the Phone

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Call 1-800-966-6546 to cancel your Walmart account. According to Walmart’s built-in chat service, calling Walmart’s customer support team at 1-800-966-6546 can help you get your Walmart account shut down. Keep in mind that it’s no longer possible to close your account via chat.
- Make sure you’re calling this number and not Walmart’s main line.

Section 3 of 3:

Canceling a Walmart Plus Account

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Hover over the “Account” button in the top-right corner of the screen and click on “Walmart+” from the drop-down menu. Choose “Manage Membership,” followed by “Cancel Membership.” Walmart will give you a “Remind Me Later” option, in which their system shoots you a cancellation reminder 3 days before your Walmart+ membership would be canceled.^{[1]
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Tap the “Account” button in the bottom-right corner of the app. Then, scroll down to the “Subscriptions & plans” section of the page. Tap the “Walmart+” option, and then tap the gear icon in the top-right corner of the next screen. Head to the bottom of this page to find the “Cancel membership” option, which sits beneath the “Pause membership” button.