How to Delete Your Cash App History by Deleting Your Account

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But first, here's why you may not need to remove your history

Co-authored by Darlene Antonelli, MA Reviewed by Stan Kats

Last Updated: December 20, 2024 Fact Checked

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Reasons Not to Delete Your CashApp History

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Closing Your Cash App Account

Are there transactions in your Cash App history that you don't want anyone to see, like a gift for a family member or friend? Unlike Venmo, your transactions are private information that only you can see once you log into your phone. This wikiHow article will go over the reasons why you don't need to delete your Cash App history.

How to Delete Your Cash App Account & History

Open Cash App and tap the profile icon in the top right corner of the screen.
Tap Support, then Something Else, and then Account Settings.
Tap Delete Your Personal Information.
Tap Contact Support to confirm that you want to close your Cash App account.

Section 1 of 2:

Why You Don't Need to Delete Your Cash App History

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Your transactions are not something all your friends and family members can see. The activity on your account is locked unless you log into the app with your username and password on your phone or computer.
- If you still want to remove the transactions from your phone or the website, you need to close your account.
- Cash App is a financial institution that must have a history of your transactions. There are legal reasons why your transaction history cannot be deleted. You also have lots of rights as a consumer to keep your transactions private.^{[1]
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On that service, your transactions can be public, so your friends can see your recent activity. However, Cash App is way more private, so your transactions are private.

Section 2 of 2:

Closing Your Cash App Account

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This app icon looks like a white "$" on a green background.
You can't close your Cash App account if you have money in it, so Cash Out first. To do this, tap the Banking icon (it looks like a building with pillars outside it) in the bottom-left corner of your screen, then tap Cash Out.^{[2]
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It's in the top right corner of your screen.
You'll see this near the middle of the menu next to a "?" icon that's inside a circle.^{[3]
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It's at the bottom of the menu.^{[4]
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You'll need to scroll down the menu to find this option near the bottom.^{[5]
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Tap Delete Your Personal Information. You want to choose this option so your information isn't reloaded when you re-open the account. This option makes sure that your personal information is deleted at the same time that your account is closed.^{[6]
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- When you tap this, you'll see a message about your privacy and what Cash App does to protect it.
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Tap Contact Support. This will let you continue to confirm your action and close your account.
- You should get an email that confirms that you've deleted your personal information and deleted the account. After you get this email, you can delete Cash App from your phone.^{[7]
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