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This article was reviewed by Stan Kats and by wikiHow staff writer, Darlene Antonelli, MA. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
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This wikiHow will teach you how to cancel an unpaid order on Aliexpress, which is usually a status listed next to the order information. If your status reads "The seller has shipped your order," you'll need to wait until you get the order, then reject/return the goods.
Steps
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Go to your order details page at https://trade.aliexpress.com/orderList.htm?spm. If you're not signed in, you'll be prompted to do that in order to see your order history. -
Click View Detail next to the order you want to cancel. You'll see a quick summary of everything included in the order.Advertisement -
Click Cancel Order. This will only appear if you have a status of "This order is awaiting your payment."[1]- If prompted, select a reason for the cancellation and click Submit.
- You may need to contact the seller so they don't accidentally ship the product to you.
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About This Article
1. Go to your order details page at https://trade.aliexpress.com/orderList.htm?spm.
2. Click View Detail next to the order you want to cancel.
3. Click Cancel Order.
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