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This article was reviewed by Candace Gasper and by wikiHow staff writer, Rain Kengly. Candace Gasper is a Social Media & Digital Marketing Consultant and the Owner of Digital Candy, a social media agency. With over seven years of professional experience, Candace is an expert in social media and content creation, specializing in working with local businesses to share their narratives and help them expand their reach. Candace received her Bachelor of Science in Merchandising, Apparels, and Textiles from the University of Kentucky.
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Did you search for a profile on TikTok and see the "Account Not Found" error? While "Account Not Found" may mean the other person blocked you, there are a few other reasons you might see this message. Here's what it means when you see the Account Not Found TikTok error, what to do, and how to fix it.
What Does Account Not Found Mean?
If someone blocks you on TikTok, you'll see "Account Not Found" when you search for their profile. You may also see "Account Not Found" if the person deleted their account or their account was deleted by TikTok. Sometimes problems with the TikTok app or your internet connection can lead to this error.
Steps
"Account Not Found" Causes
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You may have been blocked. TikTok, like many other social media platforms, lets you block people and prevent them from viewing your profile or contacting you. If someone has blocked you and you search for their profile, you'll see "Account Not Found." -
The account is private. Users can choose to make their account public or private. They could also hide certain things from other users, so it's possible the account is hidden for everyone.Advertisement -
The account you're looking for no longer exists. If the username is no longer in use, you'll see "Account Not Found." The person you're looking for may have deleted their TikTok account or changed their username. If the name you're searching for doesn't match an existing account, you'll see the "Account Not Found" error. -
The username was reset by TikTok. TikTok has a 180-day Inactive Account Policy. To prevent people from creating accounts with the intention of only taking a name, TikTok will reset custom usernames to a generic name after 180 days of inactivity. [1] If you're searching for a username that hasn't been active in a long time, you'll see "Account Not Found" if the username hasn't been reclaimed. -
The account you're looking for was banned. TikTok bans accounts that don't follow the community guidelines. If the account you're looking for posted videos that violated the guidelines and continued uploading similar content after being warned, their account may have been banned from the platform. -
App glitches or server errors. If you're sure the user exists and you're not blocked, something could be wrong with TikTok.- If there's an issue with TikTok's servers, you may also experience trouble with liking or commenting on videos.
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Your internet connection is spotty. You can't use the TikTok app without the internet. If you have a poor Wi-Fi or data connection, you'll most likely be unable to search for users and instead get the "Account Not Found" error.
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